AI Chat Widget
Deploy an AI-powered chat widget on any website for lead capture and support.
24/7 AI-Powered Customer Support
The Sakura AI Chat Widget can be embedded on any website to provide instant customer support, capture leads, and answer questions using your trained knowledge base.
Features
- Multilingual: Responds in English and Swahili automatically
- Knowledge-Trained: Answers based on your custom knowledge base entries
- Lead Capture: Collects visitor name, email, and phone for CRM
- Cross-Site: Works on any domain — your website, landing pages, e-commerce stores
- Graceful Fallback: When AI can't answer, directs to WhatsApp or phone support
How It Works
- Visitors open the chat bubble on your website
- They can ask questions in natural language
- The AI processes queries against your knowledge base and Sakura's built-in data
- Conversations are saved and visible in your dashboard
- Leads are auto-created from chat interactions
Training the AI
Add custom knowledge entries in Admin > Training to teach the AI about your specific products, services, and FAQs. The AI also auto-learns from conversations over time.
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