Onboarding Walkthrough

Your First 10 Minutes on Sakura SMS

This walkthrough takes you from sign-up to sending your first message. Follow each step in order and you'll be ready to go in minutes.

Step 1: Create Your Account

Visit sms.sakuragroup.co.tz/register and fill in your details:

• Full Name — Your name as it appears on business documents
• Email — Used for login, billing alerts, and campaign reports
• Password — Minimum 8 characters with a mix of letters and numbers
• Phone Number — A Tanzanian mobile number for OTP verification

Step 2: Complete Company Information

After email verification, you'll land on the onboarding wizard. Provide:

• Company Name — Must match your BRELA registration exactly
• TIN Number — Your Tanzania Revenue Authority tax ID
• Industry — Select from the dropdown (e.g., Finance, Retail, NGO)
• Company Size — Helps us recommend the right plan

Step 3: Choose Your Channels

Select which messaging channels you want to activate:

• SMS — Enabled by default for all accounts
• WhatsApp Business — Requires a Meta Business account (can be set up later)
• Unified Inbox — Consolidates all replies into one view

Step 4: Understand TCRA Sender ID Rules

The wizard explains Tanzania's sender ID regulations. Key points:

• Alphanumeric sender IDs (your brand name) require TCRA approval
• Processing takes 3-5 business days per network
• You can use a numeric sender while waiting for approval

Step 5: Review Credit Rates

View the per-SMS pricing for each network (Vodacom, Tigo, Airtel, Halotel). Rates vary by volume tier.

Step 6: Set Email Preferences

Choose which notifications you want: billing alerts, campaign delivery reports, weekly usage digest, and product updates.

Step 7: Submit for Approval

Your account is reviewed by our team. Typical approval time is 2-4 hours during business days. You'll receive an email and SMS when approved.

Step 8: Complete KYC (Optional but Recommended)

Upload your business documents to unlock unlimited sending. Without KYC, you're limited to 50 SMS/day.